Shipping policy

Last Updated: June 18, 2025

Thank you for shopping with us! We strive to deliver your order as quickly as possible, and our shipping policy is designed to ensure a smooth and transparent experience.

Shipping Rates & Delivery Times

We offer the following shipping options within the United States:

  • Standard Shipping

    • Delivery Time: 5–7 business days

    • Rate: $5.99 (Free on orders over $100)

  • Expedited Shipping

    • Delivery Time: 2–3 business days

    • Rate: $12.99

  • Next-Day Shipping

    • Delivery Time: 1 business day (available on orders placed before 2 PM EST)

    • Rate: $19.99

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays). Orders placed after 2 PM EST will be processed the next business day.

Order Tracking

Once your order has been shipped, you will receive an email notification with a tracking number and a link to track your order in real-time. You can also track your order by logging into your account and checking the "My Orders" section.

Shipping Restrictions

  • P.O. Boxes: We do not ship to P.O. Boxes at this time.

  • Military Addresses (APO/FPO): We are happy to ship to U.S. military addresses. Delivery times may vary, so please expect longer wait times.

Free Shipping

  • We offer free standard shipping on all orders over $100 within the contiguous United States (excluding Alaska, Hawaii, and U.S. Territories).

Alaska, Hawaii, & U.S. Territories

  • For orders shipped to Alaska, Hawaii, or U.S. Territories, shipping rates will be calculated at checkout, and delivery times may be longer.

International Shipping

Currently, we only offer shipping within the United States. We are working on expanding our shipping options to international locations, and we’ll keep you updated on any future changes.

Order Modifications & Address Changes

If you need to modify your order or change the shipping address, please contact us immediately at info@gleenstyle.com. Once an order is shipped, we cannot modify the shipping details.

Lost or Damaged Packages

  • Lost Packages: If your package does not arrive or is marked as “delivered” but you did not receive it, please reach out to our customer support team. We will assist you in filing a claim with the carrier.

  • Damaged Packages: If your package arrives damaged, please contact us within 48 hours of receiving it. Include photos of the damaged item(s) and packaging, and we will help resolve the issue promptly.

Holiday Shipping & Delays

During peak holiday seasons, such as Black Friday, Cyber Monday, and Christmas, shipping carriers may experience delays. Please place your orders early to ensure delivery by your desired date.

Returns & Exchanges

We hope you love your purchase, but if you’re not completely satisfied, our 14-day return policy allows you to return or exchange most items in new, unworn condition. For full details on returns, please visit our Returns & Exchanges page.